Cancellation Policy Lush Members

By March 13, 2020Latest News

Over the past couple weeks we have received many inquires regarding the flexibility of our members cancellation policies. To reassure you and your clients that we are here to support you, we have compiled a list of our Member’s terms. Therefore you can feel comfortable choosing a Lush Collection Member when your clients are ready to travel again.

Denmark:
Hotel d’Angleterre – Copenhagen: Full refund for cancellations by 12:00pm on day of arrival.
Italy:
Privilege Italia: Flexible cancellation policy on a case by case basis and dependent on services booked
Romeo Hotel Napoli: Full refund for cancellations up to 48 hours prior to arrival
Villa d’Este: Until May 31, 2020 – Full refunds will be offered up to 48 hours prior to arrival
Villa La Massa: Full refunds will be offered up to 48 hours prior to arrival
Hotel Santa Caterina: For April and May, 7 days prior to arrival for full refund, with no deposit required on new bookings.
Greece:
Myconian Collection: Flexible cancellation and payment policy available. Contact your local
United Kingdom:
Chauffeur Drive Britain: Prior two days of arrival, no penalty. Within 48 hours of arrival 50% of total is payable. Every cancellation is dealt with on a case by case basis.
Caribbean and Mexico:
The Palms and The Shore Club – Turks & Caicos:
  • Arrivals between now and April 30, 2020 will be able to cancel up to 24 hours prior.
  • Reservations between May 1, 2020 and Dec 19, 2020 will require seven (7) days prior notice.
Le Blanc Resorts: 4 days prior to arrival, full refund will be given. If less than 4 days are given, than 1 room night will be charged. (During Holiday Season at least 15 days prior to arrival is required, earlier than 15 days, 3 room nights will be charged).

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