Over the past couple weeks we have received many inquires regarding the flexibility of our members cancellation policies. To reassure you and your clients that we are here to support you, we have compiled a list of our Member’s terms. Therefore you can feel comfortable choosing a Lush Collection Member when your clients are ready to travel again.
: Until May 31, 2020 – Full refunds will be offered up to 48 hours prior to arrival
Villa La Massa
: Full refunds will be offered up to 48 hours prior to arrival
Hotel Santa Caterina:
For April and May, 7 days prior to arrival for full refund, with no deposit required on new bookings.
Chauffeur Drive Britain:
Prior two days of arrival, no penalty. Within 48 hours of arrival 50% of total is payable. Every cancellation is dealt with on a case by case basis.
Caribbean and Mexico:
- Arrivals between now and April 30, 2020 will be able to cancel up to 24 hours prior.
- Reservations between May 1, 2020 and Dec 19, 2020 will require seven (7) days prior notice.
Le Blanc Resorts
: 4 days prior to arrival, full refund will be given. If less than 4 days are given, than 1 room night will be charged. (During Holiday Season at least 15 days prior to arrival is required, earlier than 15 days, 3 room nights will be charged).